What items are returnable?
- As a part of our Money Back Guarantee, we accept returns of our anti-snoring devices within 30 days of delivery.
- In order to be eligible for a return, the item must be in original packaging.
- Please note that orders in transit cannot be cancelled and a refund cannot be initiated until the item has been returned and inspected.
What items are non-refundable?
- Free/promotional items
- Note, we cannot offer our money back guarantee to items that have been discounted via a coupon code, and thus, do not accept returns of such purchases.
Are there any charges for return?
- Returns of our anti-snoring devices are subject to a $15 environmental waste disposal fee per device
- Original shipping charges are non-refundable
- You are responsible for return shipping charges
- Too read more about why we charge an environmental disposal fee visit our Money Back Guarantee page.
How do I initiate a return?
- Read Refund Policy and Money Back Guarantee, go to the Contact Us page. Select “RMA request” on subject field and enter your order number and email address in the fields above on the contact us page and click “submit”
- Wait for answer, we will process your RMA request and send shipping instructions etc, by email.
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 business days.